Our Guarantee

We are committed to providing you with the best quality beef, and the best service.

Our Guarantee:

  • Your fresh meat order will arrive with each item vacuum-sealed, trimmed, and ready to cook.
  • Your order will come packed with enough ice packs to withstand up to 48 hours of unrefrigerated transit.
  • When refrigerated in the original vacuum-sealed packaging, your beef will be safe to eat for up to 7 days after scheduled delivery


Problems

Please contact our shop directly at (718) 618-9575 or info@dellapietras.com with any questions regarding your order.  

When calling, please have your order number on hand. 

 

Returns

to be complete

Terms & Conditions

  • We will not be held responsible for product-quality complaints received after 7 days of the scheduled delivery date.
  • Fresh meat products are shipped via Federal Express Priority Overnight or Standard Overnight Service and will be left at the designated recipient address without requiring a signature.
  • All fresh meat products are perishable. It is the purchaser's choice and responsibility to notify gift recipients of the impending delivery of perishable goods.
  • Dellapietras and its assigned shipping carriers will not be responsible for orders left unattended that are delivered to the customer-specified recipient address on the customer-requested delivery date.
  • We will not be responsible for deliveries that are refused by the recipient within 48 hours of shipping from our facility.